Why is my account ineligible to merge?

Your account will be ineligible to merge for the following reasons: 

• You have an outstanding balance
• You are not the account admin
• You do not have enough available users
• The account you are merging is not a starter account (they have purchased a license)
• You have pending merge requests

For related information check out these FAQ articles:

• How do I make another team member admin of my account?
• How do I add a product to my existing subscription?
• How do I cancel a merge account request?
• How do I invite a user who already has an account to my organization's account?
• How do I join an existing account?