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How do I suspend my subscription?
Note: Only the account admin can suspend your subscription. Additionally, if you have purchased from a reseller, you are not able to suspend your subscription. Please contact the reseller if you want to suspend your subscription.
To suspend your subscription:
- From your Dashboard, click the Settings tab.
- In Account Details, click the View Details button in the Subscription table.
- Click the Edit Subscription button.
- Click the Deselect All link.
- Click Yes to confirm.
- A notification box will pop-up confirming your product removal.
An e-mail confirming your subscription cancellation will be sent to your e-mail address.