How do I suspend my subscription?

Note: Only the account admin can suspend your subscription. Additionally, if you have purchased from a reseller, you are not able to suspend your subscription. Please contact the reseller if you want to suspend your subscription.

To suspend your subscription:

  1. From your Dashboard, click the Settings tab.
    1.UCF-Ills-Browsers_Settings-1

  2. In Account Details, click the View Details button in the Subscription table.
    2.UCF-Ills-Browsers_Manage-SubscriptionDetails
  3. Click the Edit Subscription button.
    3.UCF-Ills-Browsers_Edit-Subscriptions

  4. Click the Deselect All link.
    4.UCF-Ills-Browsers_Subscription-Deselect

  5. Click Yes to confirm.
    5.UCF-Ills-Browsers_Manage-AreYouSure
  6. A notification box will pop-up confirming your product removal.
    6.UCF-Ills-Browsers_Manage-ProductRemoveSuccess
    An e-mail confirming your subscription cancellation will be sent to your e-mail address.