How do I suspend a client's subscription in the Reseller Portal?

Prerequisites:

  • A Common Controls Hub account
  • A Reseller Portal account
  • A Client/Customer

  1. Login into Reseller Portal.
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  2. Click the CUSTOMER tab (if you are not already there).
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  3. Click the EDIT SUBSCRIPTION button.
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  4. Unselect the CCH Basic Subscription, yearly product in the "Manage Subscription" section.
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  5. Click the YES to confirm.
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